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About This Site
You can check this page for information about any planned maintenance or other major outages.
Need more help? Simply visit https://www.amaysim.com.au/help/contact to get in touch.
Uptime over the past 90 days. View historical uptime.
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90 days ago
99.97
% uptime
Today
Our website
Operational
90 days ago
100.0
% uptime
Today
Home Internet
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jun 6, 2026
Resolved -
We are pleased to advise that the outage impacting services in Dunwich (4183) area Queensland has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 6, 09:42 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 6, 09:42 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Jun 6, 00:23 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Jun 6, 00:23 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 5, 18:31 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 5, 18:31 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 5, 12:41 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 5, 12:41 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 5, 06:51 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 5, 06:51 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jun 5, 01:12 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jun 5, 01:12 AEST
Completed -
The scheduled maintenance has been completed.
Jun 6, 08:00 AEST
Jun 6, 08:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 22:00 AEST
Jun 5, 22:00 AEST
Scheduled -
Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10pm and 8am AEST. We understand this may be a little frustrating and appreciate your patience.
Jun 4, 17:35 AEST
Jun 4, 17:35 AEST
Jun 5, 2026
Resolved -
This incident has been resolved.
Jun 5, 14:04 AEST
Jun 5, 14:04 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dowerin and Moora areas, Western Australia.
Cause: Natural event - Cyclone/Tornado.
Emergency Services: Coverage for emergency calls (000) is currently unavailable through amaysim. Emergency calls can be made where other mobile provider coverage exists or via WiFi.
Our teams are actively working to restore the services as a priority. We will keep you informed of the progress. We appreciate your understanding.
Jun 1, 00:53 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dowerin and Moora areas, Western Australia.
Cause: Natural event - Cyclone/Tornado.
Emergency Services: Coverage for emergency calls (000) is currently unavailable through amaysim. Emergency calls can be made where other mobile provider coverage exists or via WiFi.
Our teams are actively working to restore the services as a priority. We will keep you informed of the progress. We appreciate your understanding.
Jun 1, 00:53 AEST
Jun 4, 2026
Resolved -
We are pleased to advise that the outage impacting services in Russell Island (4184) area Queensland has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 4, 19:01 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 4, 19:01 AEST
Update -
There is an ongoing outage affecting services with the following details:
Affected services: Mobile Voice and Mobile Data.
Affected area: Russell Island (4184) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 4, 17:41 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Russell Island (4184) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 4, 17:41 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Russell Island (4184) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jun 4, 12:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Russell Island (4184) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jun 4, 12:02 AEST
Resolved -
We are pleased to advise that the outage impacting services in Lovely Banks (3213) area Victoria has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 4, 00:31 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 4, 00:31 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lovely Banks (3213) area Victoria.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jun 3, 19:32 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lovely Banks (3213) area Victoria.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jun 3, 19:32 AEST
Jun 3, 2026
Jun 2, 2026
Resolved -
We are pleased to advise that the outage impacting services in Nhulunbuy (880) area Northern Territory has been resolved and all services should now be back to normal.
Emergency Call service (000) status: fully operational.
If your service is still not working, please raise a fault.
Jun 2, 20:52 AEST
Emergency Call service (000) status: fully operational.
If your service is still not working, please raise a fault.
Jun 2, 20:52 AEST
Update -
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: We are working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this disruption. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Jun 2, 17:41 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: We are working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this disruption. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Jun 2, 17:41 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Jun 2, 12:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Jun 2, 12:02 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi. We are monitoring the situation closely and will keep you updated.
Jun 2, 06:11 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi. We are monitoring the situation closely and will keep you updated.
Jun 2, 06:11 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: We are working with a service provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Jun 2, 00:31 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: We are working with a service provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Jun 2, 00:31 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area Northern Territory.
Cause: Collaborating with service providers to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jun 1, 18:52 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area Northern Territory.
Cause: Collaborating with service providers to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jun 1, 18:52 AEST
Resolved -
We are pleased to advise that the outage impacting services in Smoky Bay (5680) and Streaky Bay (5680) areas South Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 2, 17:22 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 2, 17:22 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Smoky Bay (5680) and Streaky Bay (5680) areas, South Australia.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jun 2, 16:21 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Smoky Bay (5680) and Streaky Bay (5680) areas, South Australia.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jun 2, 16:21 AEST
Resolved -
We are pleased to advise that the outage impacting services in Smoky Bay (5680) and Streaky Bay (5680) areas South Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 2, 07:22 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 2, 07:22 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Smoky Bay (5680) and Streaky Bay (5680) areas, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jun 2, 05:01 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Smoky Bay (5680) and Streaky Bay (5680) areas, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jun 2, 05:01 AEST
Jun 1, 2026
May 31, 2026
No incidents reported.
May 30, 2026
Resolved -
We are pleased to advise that the outage impacting services in Lake Cargelligo (2672) area New South Wales has been resolved and all services should now be back to normal.
Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 30, 13:22 AEST
Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 30, 13:22 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 30, 12:22 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 30, 12:22 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 30, 06:41 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 30, 06:41 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 30, 00:52 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 30, 00:52 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
May 29, 19:01 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
May 29, 19:01 AEST
May 29, 2026
May 28, 2026
Completed -
The scheduled maintenance has been completed.
May 28, 02:00 AEST
May 28, 02:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 20:00 AEST
May 27, 20:00 AEST
Scheduled -
Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 8pm and 2am AEST. We understand this may be a little frustrating and appreciate your patience.
May 26, 17:40 AEST
May 26, 17:40 AEST
May 27, 2026
Resolved -
This incident has been resolved.
May 27, 18:38 AEST
May 27, 18:38 AEST
Monitoring -
A fix has been implemented and we are monitoring the results.
May 27, 13:11 AEST
May 27, 13:11 AEST
Identified -
We're currently experiencing delays in completing activation for new NBN connections. Our team is actively working with the provider to resolve this as quickly as possible. We understand this may be a little frustrating and appreciate your patience.
May 27, 10:15 AEST
May 27, 10:15 AEST
May 26, 2026
No incidents reported.
May 25, 2026
No incidents reported.
May 24, 2026
Resolved -
The outage impacting services in Gidgegannup (6083) area Western Australia has been resolved. All services should now be back to normal.
Emergency Call service (000) status: Please raise a fault if your service is still not working.
May 24, 15:22 AEST
Emergency Call service (000) status: Please raise a fault if your service is still not working.
May 24, 15:22 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Gidgegannup (6083) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
May 24, 12:32 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Gidgegannup (6083) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
May 24, 12:32 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Gidgegannup (6083) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
May 24, 06:51 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Gidgegannup (6083) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
May 24, 06:51 AEST
Resolved -
The outage affecting services in Summerland Point - Gwandalan and Swansea - Caves Beach areas in New South Wales has been resolved. All services should now be back to normal.
If your service is still not working, please raise a fault.
Thank you for your patience.
May 24, 13:23 AEST
If your service is still not working, please raise a fault.
Thank you for your patience.
May 24, 13:23 AEST
Update -
There is an ongoing outage affecting services:
Affected services: NBN Data.
Affected area: Summerland Point - Gwandalan and Swansea - Caves Beach areas, New South Wales.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. amaysim customers will only be able to call Emergency Services if they are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 24, 11:51 AEST
Affected services: NBN Data.
Affected area: Summerland Point - Gwandalan and Swansea - Caves Beach areas, New South Wales.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. amaysim customers will only be able to call Emergency Services if they are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 24, 11:51 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: NBN Data.
Affected area: Summerland Point - Gwandalan and Swansea - Caves Beach areas, New South Wales.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
May 24, 06:11 AEST
Affected services: NBN Data.
Affected area: Summerland Point - Gwandalan and Swansea - Caves Beach areas, New South Wales.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
May 24, 06:11 AEST
Resolved -
We are pleased to advise that the outage impacting services in Angaston (5353) area South Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 24, 12:32 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 24, 12:32 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Angaston (5353) area South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
May 24, 11:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Angaston (5353) area South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
May 24, 11:02 AEST
Resolved -
We are pleased to advise that the outage impacting services in Clermont (4721) area Queensland has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 24, 09:23 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 24, 09:23 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Clermont (4721) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Your understanding is appreciated.
May 24, 07:52 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Clermont (4721) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Your understanding is appreciated.
May 24, 07:52 AEST
Resolved -
The outage impacting services in Myponga (5202) and Parawa (5203) areas in South Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 24, 06:23 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 24, 06:23 AEST
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Myponga (5202) and Parawa (5203) areas, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
May 23, 08:21 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Myponga (5202) and Parawa (5203) areas, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
May 23, 08:21 AEST
Update -
We are sorry that services are still disrupted by an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Myponga (5202) and Parawa (5203) areas, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
May 23, 04:41 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Myponga (5202) and Parawa (5203) areas, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
May 23, 04:41 AEST
Update -
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Myponga (5202) and Parawa (5203) areas, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
May 22, 22:51 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Myponga (5202) and Parawa (5203) areas, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
May 22, 22:51 AEST
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Myponga (5202) and Parawa (5203) areas, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation. Regular updates will be provided as more information becomes available.
May 22, 17:13 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Myponga (5202) and Parawa (5203) areas, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation. Regular updates will be provided as more information becomes available.
May 22, 17:13 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Myponga (5202) and Parawa (5203) areas, South Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
May 22, 13:22 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Myponga (5202) and Parawa (5203) areas, South Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
May 22, 13:22 AEST
May 23, 2026