amaysim Status

All Systems Operational

Mobile Operational

Our website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Identity Verification Service Maintenance - Australian Passport Mar 7, 05:00-10:00 AEDT

You will be unable to use your Australian passport as a method of identification when signing up to a plan between 6 AM and 10 AM AEDT. We understand this may be a little frustrating and appreciate your patience.
Posted on Mar 5, 10:20 AEDT

Activating, modifying, cancelling or suspending your mobile account Mar 9, 20:00 - Mar 10, 06:00 AEDT

Due to short but necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, canceling or suspending your mobile account between 10pm-6am AEDT. We understand this may be a little frustrating and appreciate your patience.
Posted on Mar 5, 12:28 AEDT

Past Incidents

Mar 5, 2021

No incidents reported today.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

Activating, modifying, cancelling or suspending your mobile account

Completed - The scheduled maintenance has been completed.
Feb 26, 07:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 22:01 AEDT

Scheduled - Due to short but necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, canceling or suspending your mobile account between 10pm-7am AEDT. We understand this may be a little frustrating and appreciate your patience.
Feb 25, 10:16 AEDT

Feb 25, 2021

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

Purchasing a Plan or activating acccount and Medicare Card

Completed - The scheduled maintenance has been completed.
Feb 21, 06:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 17:21 AEDT

Scheduled - You may experience some trouble purchasing a plan or adding credit to your account between 11:00 PM AEDT Saturday 20th February and 06:00 AM AEDT Sunday 21st February. For new customers, you will unable to use your Medicare Card as a method of identification when signing up to a plan. We understand this may be a little frustrating and appreciate your patience. If you need to manage your account, it's best to plan ahead.
Feb 20, 17:20 AEDT

Feb 20, 2021

Feb 19, 2021

No incidents reported.