All Systems Operational

About This Site

You can check this page for information about any planned maintenance or other major outages.
Need more help? Simply visit https://www.amaysim.com.au/help/contact to get in touch.

Uptime over the past 90 days. View historical uptime.
Mobile Operational
90 days ago
100.0 % uptime
Today
Our website Operational
90 days ago
100.0 % uptime
Today
Home Internet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Identity Verification Service Maintenance - Australian Passport Sep 6, 2026 06:00-08:00 AEST

You will be unable to use your Australian Passport as a method of identification when signing up to a plan between 6:00 am to 8:00 am AEST. We understand this may be a little frustrating and appreciate your patience.
Posted on Sep 04, 2026 - 11:04 AEST

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Regional Outage in Paringa (5340) and Renmark (5341) areas South Australia
Resolved - We are pleased to advise that the outage impacting services in Paringa (5340) and Renmark (5341) areas South Australia has been resolved and all services should now be back to normal.

Emergency Call service (000) status: fully operational.

If your service is still not working, please raise a fault.
Sep 3, 08:41 AEST
Investigating - amaysim is aware of an outage affecting services:

Affected services: NBN Data.
Affected area: Paringa (5340) and Renmark (5341) areas, South Australia.
Cause: Resolution efforts are underway involving external support.

Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Sep 3, 07:32 AEST
Planned Mobile Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 23:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, or recharging your SIM plan, and setting up Number Link between 11pm and 5am AEST. We understand this may be a little frustrating and appreciate your patience.
Sep 2, 12:58 AEST

Sep 2, 2026

Sep 1, 2026

Planned Mobile Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, or recharging your SIM plan, and setting up Number Link between 11pm and 5am AEST. We understand this may be a little frustrating and appreciate your patience.
Aug 31, 10:35 AEST

Aug 31, 2026

Aug 30, 2026

No incidents reported.

Aug 29, 2026

Planned NBN Maintenance
Completed - The scheduled maintenance has been completed.
Aug 29, 08:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10pm and 8am AEST. We understand this may be a little frustrating and appreciate your patience.
Aug 28, 10:05 AEST

Aug 28, 2026

Remote Outage in Tennant Creek (0861) area Northern Territory
Resolved - The outage impacting services in Tennant Creek (0861) area Northern Territory has been resolved. All services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Aug 28, 21:42 AEST
Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Tennant Creek (0861) area, Northern Territory.
Cause: Under investigation.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Aug 28, 18:42 AEST
Planned NBN Maintenance
Completed - The scheduled maintenance has been completed.
Aug 28, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 20:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 8pm and 6am AEST. We understand this may be a little frustrating and appreciate your patience.
Aug 27, 09:20 AEST

Aug 27, 2026

Planned Mobile and NBN Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 23:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 11pm and 6am AEST. Customers may also have some trouble activating or modifying their mobile accounts between 11pm and 4am AEST. We understand this may be a little frustrating and appreciate your patience.
Aug 26, 12:06 AEST

Aug 26, 2026

Planned Mobile Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, or recharging your SIM plan, and setting up Number Link between 10pm and 2am AEST. We understand this may be a little frustrating and appreciate your patience.
Aug 25, 15:54 AEST

Aug 25, 2026

Planned Mobile Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 23:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, or recharging your SIM plan, and setting up Number Link between 11pm and 7am AEST. We understand this may be a little frustrating and appreciate your patience.
Aug 24, 11:21 AEST

Aug 24, 2026

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage