Remote Outage in Wandoan, Dulacca, and Taroom, QLD
Update - We are continuing to work on a fix for this issue. We are doing everything we can to restore services as soon as possible.

Estimated time of recovery is unknown at this stage, but we will update you in 6 hours unless a significant development occurs sooner.
Jul 03, 2025 - 16:07 AEST
Update - We are continuing to work on a fix for this issue.

Estimated time of recovery is unknown at this stage, but we will update you in 6 hours unless a significant development occurs sooner.
Jul 03, 2025 - 12:35 AEST
Update - We are continuing to work on a fix for this issue.

Estimated time of recovery is unknown at this stage, but we will update you in 6 hours unless a significant development occurs sooner.
Jul 03, 2025 - 09:32 AEST
Identified - We're currently experiencing a Mobile Data and Voice outage in Wandoan, Dulacca, and Taroom, QLD which may impact your ability to connect to our services. We apologise for any inconvenience and appreciate your patience as we work to resolve this.

Estimated time of recovery is unknown at this stage, but we will update you in 6 hours unless a significant development occurs sooner.
Jul 03, 2025 - 04:45 AEST

About This Site

You can check this page for information about any planned maintenance or other major outages.
Need more help? Simply visit https://www.amaysim.com.au/help/contact to get in touch.

Uptime over the past 90 days. View historical uptime.
Mobile Partial Outage
Our website Operational
Home Internet Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 3, 2025
Remote Outage in Greghamstown and Rockley, NSW
Resolved - The outage impacting customers in Greghamstown and Rockley, NSW has been resolved and all services should now be back to normal.

We're sorry for the impact the outage had on our customers and thank you for your patience.
Jul 3, 12:33 AEST
Update - We are continuing to work on a fix for this issue.

Estimated time of recovery is unknown at this stage, but we will update you in 6 hours unless a significant development occurs sooner.
Jul 3, 11:00 AEST
Update - We have no new information to share with customers since our last update but we can confirm the issue is impacting Mobile – Voice & Internet services.

We estimate services will be back by 03/07/2025 11:00 AEST

We thank customers for their patience as we work to resolve the situation as a priority.
Jul 3, 05:56 AEST
Identified - We're currently experiencing a Mobile Data and Voice outage in Greghamstown & Rockley, NSW which may impact your ability to connect to our services. We apologise for any inconvenience and appreciate your patience as we work to resolve this.

We've been advised that services should be back up and running 03/07/2025 7:00 AEST.

We will provide regular updates as more information becomes available.
Jul 3, 00:18 AEST
Jul 2, 2025
Remote Third Party Outage in Collinsville, QLD
Resolved - The outage impacting customers in Collinsville, QLD has been resolved and all services should now be back to normal.

We're sorry for the impact the outage had on our customers and thank you for your patience.
Jul 2, 02:08 AEST
Identified - We're currently experiencing a Data and Voice outage in Collinsville, QLD which may impact your ability to connect to our services. We apologise for any inconvenience and appreciate your patience as we work to resolve this.

We've been advised that services should be back up and running 02/07/2025 7:00 AEST.

We will provide regular updates as more information becomes available.
Jul 2, 00:21 AEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025
Issues activating or modifying your mobile account
Resolved - This incident has been resolved.
Jun 30, 04:16 AEST
Identified - The issue has been identified and a fix is being implemented.
Jun 30, 02:19 AEST
Investigating - You might have some trouble activating or managing your account using My amaysim or the amaysim apps. We're working on resolving the issue, apologies for the inconvenience and thanks for your patience.
Jun 30, 02:07 AEST
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Planned NBN Maintenance
Completed - The scheduled maintenance has been completed.
Jun 27, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10:00pm and 3:00am AEST. We understand this may be a little frustrating and appreciate your patience.
Jun 26, 09:00 AEST
Jun 26, 2025
Jun 25, 2025
Planned NBN Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10:00pm and 11:00pm AEST. We understand this may be a little frustrating and appreciate your patience.
Jun 24, 14:58 AEST
Planned NBN Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10:00pm and 6:00am AEST. We understand this may be a little frustrating and appreciate your patience.
Jun 24, 14:58 AEST
Jun 24, 2025
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025
Planned NBN Maintenance
Completed - The scheduled maintenance has been completed.
Jun 21, 08:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10:00pm and 8:00am AEST. We understand this may be a little frustrating and appreciate your patience.
Jun 20, 10:46 AEST
Jun 20, 2025
Planned Mobile Maintenance
Completed - The scheduled maintenance has been completed.
Jun 20, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, you might have some trouble activating, or making changes to your mobile service between 10pm and 4am AEST. We understand this may be a little frustrating and appreciate your patience.
Jun 19, 11:00 AEST
Jun 19, 2025
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