All Systems Operational
Broadband
Operational
Mobile
Operational
Our website
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2019
No incidents reported today.
Sep 23, 2019
No incidents reported.
Sep 22, 2019
Completed -
The scheduled maintenance has been completed.
Sep 22, 17:00 AEST
Sep 22, 17:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 06:00 AEST
Sep 22, 06:00 AEST
Scheduled -
You will be unable to use your Immigration documents as a method of identification when signing up to a plan between 9:00am and 5:00pm AEST. We understand this may be a little frustrating and appreciate your patience.
Sep 20, 15:17 AEST
Sep 20, 15:17 AEST
Sep 21, 2019
No incidents reported.
Sep 20, 2019
No incidents reported.
Sep 19, 2019
No incidents reported.
Sep 18, 2019
No incidents reported.
Sep 17, 2019
Resolved -
This incident has been resolved.
Sep 17, 23:16 AEST
Sep 17, 23:16 AEST
Investigating -
We're currently experiencing a small technical hiccup, which means you may experience issues when trying to make changes to your account. We appreciate your patience and recommend trying again through My amaysim in a few hours time
Sep 17, 22:03 AEST
Sep 17, 22:03 AEST
Sep 16, 2019
No incidents reported.
Sep 15, 2019
Completed -
The scheduled maintenance has been completed.
Sep 15, 06:21 AEST
Sep 15, 06:21 AEST
Scheduled -
"You will be unable to use your DRIVER LICENCE as a method of identification when signing up to a plan between 6 AM and 9 AM AEST. We understand this may be a little frustrating and appreciate your patience."
Jul 11, 18:04 AEST
Jul 11, 18:04 AEST
Resolved -
This incident has been resolved and all affected services have been returned to normal.
Sep 15, 06:19 AEST
Sep 15, 06:19 AEST
Update -
Between 1am and 3am on Sunday 15th Sept, a small number of customers may experience loss of service for up to 30 mins. We suggest that that once service is up and running to switch your phone OFF then ON again to ensure service is fully restored. Thank you for your patience.
Sep 14, 21:22 AEST
Sep 14, 21:22 AEST
Monitoring -
We understand some customers in NSW and QLD have had issues with receiving calls and SMS. This issue has now been resolved. If you are still having trouble, we suggest you switch your phone OFF then ON again. If you are still having issues, please contact us via Facebook. We apologise for the inconvenience.
Sep 14, 20:04 AEST
Sep 14, 20:04 AEST
Identified -
We understand some customers in NSW and QLD are having issues with receiving calls and SMS. We are investigating this with Optus and hope to have it fixed shortly. We apologise for the inconvenience.
Sep 14, 11:55 AEST
Sep 14, 11:55 AEST
Sep 13, 2019
No incidents reported.
Sep 12, 2019
No incidents reported.
Sep 11, 2019
No incidents reported.
Sep 10, 2019
No incidents reported.