Investigating - You might have some trouble managing your account using My amaysim, purchasing a SIM or activating a SIM. We're working on resolving the issue ASAP; we apologise for the inconvenience and thank you for your patience.
Jan 24, 08:25 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 23, 11:34 AEDT
Investigating - As a result of bushfires across NSW, some customers in NSW may experience disruptions to their services. Optus' network team are working hard to restore services as a priority. We appreciate your patience in the meantime and in the instance of an emergency, customers should always dial 000
Nov 12, 16:02 AEDT
Broadband Operational
Mobile Operational
Our website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 23, 2020
Completed - The scheduled maintenance has been completed.
Feb 23, 07:01 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 21:00 AEDT
Scheduled - Due to necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, cancelling or suspending your mobile account between 9:20pm and 07:00am. We understand this may be a little frustrating and appreciate your patience.
Feb 20, 16:24 AEDT
Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020
Resolved - This incident has been resolved.
Feb 19, 17:39 AEDT
Investigating - We've identified an issue which means you might have some trouble logging in or managing your account on our website or via our app. Hang tight, we're working on the fix and we'll keep you updated.
Feb 19, 17:07 AEDT
Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.