In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 19:00 AEDT
Scheduled - You will be unable to use your Immigration documents as a method of identification when signing up to a plan from 7:00pm 15th November to 8:00am 18th November AEDT. We understand this may be a little frustrating and appreciate your patience.
Investigating - As a result of bushfires across NSW, some customers in NSW may experience disruptions to their services. Optus' network team are working hard to restore services as a priority. We appreciate your patience in the meantime and in the instance of an emergency, customers should always dial 000
Nov 12, 16:02 AEDT
Broadband Operational
Mobile Under Maintenance
Our website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2019

No incidents reported today.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 14, 2019
Completed - The scheduled maintenance has been completed.
Nov 14, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 00:00 AEDT
Scheduled - Due to short but necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, cancelling or suspending your mobile account between 12:00am and 1:00am AEDT. We understand this may be a little frustrating and appreciate your patience.
Nov 13, 10:40 AEDT
Nov 13, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.