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All Systems Operational
About This Site
You can check this page for information about any planned maintenance or other major outages.
Need more help? Simply visit https://www.amaysim.com.au/help/contact to get in touch.
Uptime over the past 90 days. View historical uptime.
Mobile
Operational
90 days ago
99.94
% uptime
Today
Our website
Operational
90 days ago
100.0
% uptime
Today
Home Internet
Operational
90 days ago
99.99
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
May 10, 2026
No incidents reported today.
May 9, 2026
Completed -
The scheduled maintenance has been completed.
May 9, 08:00 AEST
May 9, 08:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:00 AEST
May 8, 22:00 AEST
Scheduled -
Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10pm and 8am AEST. We understand this may be a little frustrating and appreciate your patience.
May 7, 17:13 AEST
May 7, 17:13 AEST
May 8, 2026
Resolved -
The outage impacting services in Denham (6537) and Monkey Mia (6537) areas Western Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 8, 15:22 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 8, 15:22 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 8, 13:01 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 8, 13:01 AEST
Update -
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this disruption. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
May 8, 07:22 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this disruption. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
May 8, 07:22 AEST
Update -
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this disruption. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
May 8, 01:31 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this disruption. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
May 8, 01:31 AEST
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation. Regular updates will be provided as more information becomes available.
May 7, 19:42 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation. Regular updates will be provided as more information becomes available.
May 7, 19:42 AEST
Update -
We are sorry that services are still disrupted by an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
May 7, 19:01 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
May 7, 19:01 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
May 7, 13:22 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
May 7, 13:22 AEST
Resolved -
We are pleased to advise that the outage impacting services in Dalyellup (6230) area Western Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 8, 11:21 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 8, 11:21 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dalyellup (6230) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
May 8, 06:12 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dalyellup (6230) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
May 8, 06:12 AEST
Resolved -
We are pleased to advise that the outage impacting services in Thrumster (2444) area New South Wales has been resolved and all services should now be back to normal.
The Emergency Call service (000) status: If your service is still not working, please raise a fault.
May 8, 05:22 AEST
The Emergency Call service (000) status: If your service is still not working, please raise a fault.
May 8, 05:22 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Thrumster (2444) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
May 8, 05:03 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Thrumster (2444) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
May 8, 05:03 AEST
May 7, 2026
May 6, 2026
No incidents reported.
May 5, 2026
No incidents reported.
May 4, 2026
No incidents reported.
May 3, 2026
Resolved -
We are pleased to advise that the outage impacting services in Rowsley (3340) area Victoria has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 3, 11:51 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 3, 11:51 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Rowsley (3340) area Victoria.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
May 3, 10:12 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Rowsley (3340) area Victoria.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
May 3, 10:12 AEST
Completed -
The scheduled maintenance has been completed.
May 3, 08:30 AEST
May 3, 08:30 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 05:00 AEST
May 3, 05:00 AEST
Scheduled -
You will be unable to use your Australian Driver License or Australian Passport as a method of identification when signing up to a plan between 5:00 am to 8:30 am AEST. We understand this may be a little frustrating and appreciate your patience.
May 2, 14:58 AEST
May 2, 14:58 AEST
May 2, 2026
No incidents reported.
May 1, 2026
Completed -
This planned outage has been deferred to a later date. We apologise for any inconvenience caused, and appreciate your understanding.
May 1, 18:06 AEST
May 1, 18:06 AEST
Scheduled -
Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10pm and 8am AEST. We understand this may be a little frustrating and appreciate your patience.
May 1, 09:25 AEST
May 1, 09:25 AEST
Completed -
The scheduled maintenance has been completed.
May 1, 06:30 AEST
May 1, 06:30 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 23:00 AEST
Apr 30, 23:00 AEST
Scheduled -
Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders. Customers may also have some trouble activating or modifying their mobile accounts between 11pm and 6:30am AEST. We understand this may be a little frustrating and appreciate your patience.
Apr 29, 18:30 AEST
Apr 29, 18:30 AEST
Apr 30, 2026
Apr 29, 2026
Resolved -
We are pleased to advise that the outage impacting services in Amity Point (4183) area Queensland has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 29, 12:41 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 29, 12:41 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Amity Point (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Apr 28, 19:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Amity Point (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Apr 28, 19:02 AEST
Update -
There is an ongoing service disruption due to an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Amity Point (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on you and appreciate your patience.
Apr 28, 13:21 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Amity Point (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on you and appreciate your patience.
Apr 28, 13:21 AEST
Update -
There is an ongoing outage affecting services with details as follows:
Affected services: Mobile Voice and Mobile Data.
Affected area: Amity Point (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 28, 07:31 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Amity Point (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 28, 07:31 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Amity Point (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 28, 01:51 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Amity Point (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 28, 01:51 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Amity Point (4183) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 27, 20:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Amity Point (4183) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 27, 20:02 AEST
Resolved -
We are pleased to advise that the outage impacting services in Springlands (4804) area Queensland has been resolved and all services should now be back to normal.
Emergency Call service (000) status: fully operational.
If your service is still not working, please raise a fault.
Apr 29, 09:21 AEST
Emergency Call service (000) status: fully operational.
If your service is still not working, please raise a fault.
Apr 29, 09:21 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Springlands (4804) area Queensland.
Cause: Collaborating with service providers to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 29, 05:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Springlands (4804) area Queensland.
Cause: Collaborating with service providers to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 29, 05:02 AEST
Apr 28, 2026
Resolved -
The outage impacting services in Tamworth - Gunnedah and Upper Hunter areas, New South Wales has been resolved. All services should now be back to normal.
If your service is still not working, please raise a fault.
Apr 28, 21:02 AEST
If your service is still not working, please raise a fault.
Apr 28, 21:02 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Tamworth - Gunnedah and Upper Hunter areas, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 28, 18:51 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Tamworth - Gunnedah and Upper Hunter areas, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 28, 18:51 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Tamworth - Gunnedah and Upper Hunter areas, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 28, 13:12 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Tamworth - Gunnedah and Upper Hunter areas, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 28, 13:12 AEST
Apr 27, 2026
Resolved -
The outage affecting services in the Thurgoona (2640) area of New South Wales has been resolved. All services should now be back to normal.
If your service is still not working, please raise a fault.
Apr 27, 10:42 AEST
If your service is still not working, please raise a fault.
Apr 27, 10:42 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Thurgoona (2640) area, New South Wales.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Apr 27, 09:42 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Thurgoona (2640) area, New South Wales.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Apr 27, 09:42 AEST
Apr 26, 2026
No incidents reported.