In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 19:00 AEDT

Scheduled - You will be unable to use your Immigration documents as a method of identification when signing up to a plan from 7:00pm 15th November to 8:00am 18th November AEDT. We understand this may be a little frustrating and appreciate your patience.

Investigating - As a result of bushfires across NSW, some customers in NSW may experience disruptions to their services. Optus' network team are working hard to restore services as a priority. We appreciate your patience in the meantime and in the instance of an emergency, customers should always dial 000
Nov 12, 16:02 AEDT