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Scheduled Maintenance
You will be unable to use your Australian passport as a method of identification when signing up to a plan between 6 AM and 10 AM AEDT. We understand this may be a little frustrating and appreciate your patience.
Posted on Mar 5, 10:20 AEDT
Due to short but necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, canceling or suspending your mobile account between 10pm-6am AEDT. We understand this may be a little frustrating and appreciate your patience.
Posted on Mar 5, 12:28 AEDT
Past Incidents
Mar 5, 2021

No incidents reported today.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Completed - The scheduled maintenance has been completed.
Feb 26, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 22:01 AEDT
Scheduled - Due to short but necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, canceling or suspending your mobile account between 10pm-7am AEDT. We understand this may be a little frustrating and appreciate your patience.
Feb 25, 10:16 AEDT
Feb 25, 2021
Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021
Completed - The scheduled maintenance has been completed.
Feb 21, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 17:21 AEDT
Scheduled - You may experience some trouble purchasing a plan or adding credit to your account between 11:00 PM AEDT Saturday 20th February and 06:00 AM AEDT Sunday 21st February. For new customers, you will unable to use your Medicare Card as a method of identification when signing up to a plan. We understand this may be a little frustrating and appreciate your patience. If you need to manage your account, it's best to plan ahead.
Feb 20, 17:20 AEDT
Feb 20, 2021
Feb 19, 2021

No incidents reported.