Regional Outage in Mount Louisa (4814) area Queensland
Update - There is an ongoing outage affecting services:

Affected services: NBN Data.
Affected area: Mount Louisa (4814) area, Queensland.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the disruption and appreciate your patience.
Jul 21, 2026 - 19:41 AEST
Update - There is an ongoing outage affecting services:

Affected services: NBN Data.
Affected area: Mount Louisa (4814) area, Queensland.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the disruption and appreciate your patience.
Jul 21, 2026 - 14:02 AEST
Investigating - amaysim is aware of an outage affecting services:

Affected services: NBN Data.
Affected area: Mount Louisa (4814) area Queensland.
Cause: Resolution efforts are underway with external support.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jul 21, 2026 - 08:13 AEST

About This Site

You can check this page for information about any planned maintenance or other major outages.
Need more help? Simply visit https://www.amaysim.com.au/help/contact to get in touch.

Uptime over the past 90 days. View historical uptime.
Mobile Operational
90 days ago
100.0 % uptime
Today
Our website Operational
90 days ago
100.0 % uptime
Today
Home Internet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Mobile Maintenance Jul 21, 2026 23:00 - Jul 22, 2026 05:00 AEST

Due to necessary maintenance scheduled for tonight, 21-Jul, you might have some trouble activating, modifying, or recharging your SIM plan, and setting up Number Link between 11pm and 5am AEST. We understand this may be a little frustrating and appreciate your patience.
Posted on Jul 21, 2026 - 11:42 AEST

Planned NBN Maintenance Jul 22, 2026 20:00 - Jul 23, 2026 08:00 AEST

Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 8am and 8pm AEST. We understand this may be a little frustrating and appreciate your patience.
Posted on Jul 21, 2026 - 12:14 AEST
Jul 21, 2026
Regional Outage in Ludmilla (0820) area Northern Territory
Resolved - We are pleased to advise that the outage impacting services in Ludmilla (0820) area Northern Territory has been resolved and all services should now be back to normal.

Emergency Call service (000) status: The service is operational. If your service is still not working, please raise a fault.
Jul 21, 10:13 AEST
Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Ludmilla (0820) area, Northern Territory.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jul 21, 09:12 AEST
Jul 20, 2026
Remote Outage in Newman (6753) area Western Australia
Resolved - We are pleased to advise that the outage impacting services in Newman (6753) area Western Australia has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Jul 20, 00:21 AEST
Update - There is an ongoing outage affecting services:

Affected services: NBN Data.
Affected area: Newman (6753) area, Western Australia.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the disruption and appreciate your patience.
Jul 19, 16:32 AEST
Update - There is an ongoing outage affecting services:

Affected services: NBN Data.
Affected area: Newman (6753) area, Western Australia.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the disruption and appreciate your patience.
Jul 19, 10:51 AEST
Update - There is an ongoing outage affecting services:

Affected services: NBN Data.
Affected area: Newman (6753) area, Western Australia.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the disruption and appreciate your patience.
Jul 19, 05:01 AEST
Update - There is an ongoing outage affecting services:

Affected services: NBN Data.
Affected area: Newman (6753) area, Western Australia.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the disruption and appreciate your patience.
Jul 18, 23:22 AEST
Investigating - amaysim is aware of an outage affecting services:

Affected services: NBN Data.
Affected area: Newman (6753) area, Western Australia.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jul 18, 17:42 AEST
Jul 19, 2026
Jul 18, 2026
Regional Outage in Adelaide - North and Barossa - Yorke - Mid North areas South Australia
Resolved - We are pleased to advise that the outage impacting services in Adelaide - North and Barossa - Yorke - Mid North areas South Australia has been resolved and all services should now be back to normal.

The Emergency Call service (000) status is normal.

If your service is still not working, please raise a fault.
Jul 18, 04:52 AEST
Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Adelaide - North and Barossa - Yorke - Mid North areas, South Australia.
Cause: Underground fibre break.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jul 18, 01:02 AEST
Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Planned NBN Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 20:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 8pm and 6am AEST. We understand this may be a little frustrating and appreciate your patience.
Jul 14, 11:51 AEST
Jul 14, 2026
Planned Mobile Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, 13-Jul, you might have some trouble activating, modifying, or recharging your SIM plan, and setting up Number Link between 10pm and 5am AEST. We understand this may be a little frustrating and appreciate your patience.
Jul 13, 12:27 AEST
Jul 13, 2026
Jul 12, 2026
Delays in NBN Activation Completion
Resolved - This incident has been resolved.
Jul 12, 14:46 AEST
Investigating - We're currently experiencing delays in completing activation for new NBN connections. Our team is actively working with the provider to resolve this as quickly as possible. We understand this may be a little frustrating and appreciate your patience.
Jul 12, 12:13 AEST
Jul 11, 2026

No incidents reported.

Jul 10, 2026
Planned Mobile Maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, 9-Jul, you might have some trouble activating, modifying, or recharging your SIM plan, and setting up Number Link between 10pm and 6am AEST. We understand this may be a little frustrating and appreciate your patience.
Jul 9, 11:48 AEST
Jul 9, 2026
Jul 8, 2026
Delay in NBN Activation Completion
Resolved - This incident has been resolved.
Jul 8, 15:34 AEST
Monitoring - We have seen improvements and closely monitoring progress.
Jul 8, 15:06 AEST
Investigating - We're currently experiencing delays in completing activation for new NBN connections. Our team is actively working with the provider to resolve this as quickly as possible. We understand this may be a little frustrating and appreciate your patience.
Jul 8, 11:40 AEST
Jul 7, 2026

No incidents reported.

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