Activating, modifying, cancelling or suspending your mobile account
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 21:01 AEST
Scheduled - Due to short but necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, canceling, suspending or recharging your mobile account between 11 PM - 2 AM AEST. We understand this may be a little frustrating and appreciate your patience.
Mobile Under Maintenance
Our website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 15, 2021

No incidents reported today.

May 14, 2021

Unresolved incident: Activating, modifying, cancelling or suspending your mobile account.

May 13, 2021

No incidents reported.

May 12, 2021
Activating, modifying, cancelling or suspending your mobile account
Completed - The scheduled maintenance has been completed.
May 12, 01:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 23:01 AEST
Scheduled - Due to short but necessary maintenance scheduled for tonight, you might have some trouble activating or modifying your mobile account between 11pm and 1:30am AEST. We understand this may be a little frustrating and appreciate your patience
May 11, 22:33 AEST
May 11, 2021
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
Activating, modifying, cancelling or suspending your mobile account
Completed - The scheduled maintenance has been completed.
May 7, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 22:00 AEST
Scheduled - Due to short but necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, or canceling your mobile account between 10pm-3am AEST. We understand this may be a little frustrating and appreciate your patience.
May 5, 11:33 AEST
May 6, 2021
May 5, 2021

No incidents reported.

May 4, 2021
Activating, modifying, cancelling or suspending your mobile account
Completed - The scheduled maintenance has been completed.
May 4, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 21:00 AEST
Scheduled - Due to short but necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, canceling or suspending your mobile account between 9pm-6am AEST. We understand this may be a little frustrating and appreciate your patience
May 3, 15:26 AEST
May 3, 2021
May 2, 2021
Identity Verification Service Maintenance - Australian Passport
Completed - The scheduled maintenance has been completed.
May 2, 10:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 06:00 AEST
Scheduled - You will be unable to use your Australian Passport as a method of identification when signing up to a plan between 6 AM and 10 AM AEST. We understand this may be a little frustrating and appreciate your patience.
Apr 30, 11:12 AEST
May 1, 2021

No incidents reported.

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