Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Adelaide - North and Barossa - Yorke - Mid North areas, South Australia.
Cause: Underground fibre break.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.

Jul 18, 2026 - 01:02 AEST

About This Site

You can check this page for information about any planned maintenance or other major outages.
Need more help? Simply visit https://www.amaysim.com.au/help/contact to get in touch.

Mobile Operational
90 days ago
100.0 % uptime
Today
Our website Operational
90 days ago
100.0 % uptime
Today
Home Internet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 18, 2026

Unresolved incident: Regional Outage in Adelaide - North and Barossa - Yorke - Mid North areas South Australia.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Completed - The scheduled maintenance has been completed.
Jul 15, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 20:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 8pm and 6am AEST. We understand this may be a little frustrating and appreciate your patience.
Jul 14, 11:51 AEST
Jul 14, 2026
Completed - The scheduled maintenance has been completed.
Jul 14, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, 13-Jul, you might have some trouble activating, modifying, or recharging your SIM plan, and setting up Number Link between 10pm and 5am AEST. We understand this may be a little frustrating and appreciate your patience.
Jul 13, 12:27 AEST
Jul 13, 2026
Jul 12, 2026
Resolved - This incident has been resolved.
Jul 12, 14:46 AEST
Investigating - We're currently experiencing delays in completing activation for new NBN connections. Our team is actively working with the provider to resolve this as quickly as possible. We understand this may be a little frustrating and appreciate your patience.
Jul 12, 12:13 AEST
Jul 11, 2026

No incidents reported.

Jul 10, 2026
Completed - The scheduled maintenance has been completed.
Jul 10, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, 9-Jul, you might have some trouble activating, modifying, or recharging your SIM plan, and setting up Number Link between 10pm and 6am AEST. We understand this may be a little frustrating and appreciate your patience.
Jul 9, 11:48 AEST
Jul 9, 2026
Jul 8, 2026
Resolved - This incident has been resolved.
Jul 8, 15:34 AEST
Monitoring - We have seen improvements and closely monitoring progress.
Jul 8, 15:06 AEST
Investigating - We're currently experiencing delays in completing activation for new NBN connections. Our team is actively working with the provider to resolve this as quickly as possible. We understand this may be a little frustrating and appreciate your patience.
Jul 8, 11:40 AEST
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026
Completed - The scheduled maintenance has been completed.
Jul 4, 08:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10pm and 8am AEST. We understand this may be a little frustrating and appreciate your patience.
Jul 3, 12:43 AEST