We are pleased to advise that the outage impacting services in Augusta - Margaret River - Busselton, Manjimup, WA has been resolved and all services should now be back to normal.
The Emergency Call service (000) status is normal.
If your service is still not working, please raise a fault.
Posted Nov 18, 2025 - 17:31 AEDT
Update
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Augusta - Margaret River - Busselton, Manjimup, WA. Cause: Unplanned equipment failure. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Posted Nov 18, 2025 - 12:02 AEDT
Update
There is an ongoing disruption to services due to an outage:
Affected services: Mobile Voice and Mobile Data. Affected area: Augusta - Margaret River - Busselton, Manjimup, WA. Cause: Unplanned equipment failure. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Posted Nov 18, 2025 - 06:11 AEDT
Investigating
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Augusta - Margaret River - Busselton, Manjimup, WA. Cause: Unplanned equipment failure. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.