amaysim can advise that the outage impacting customers in Alexandra Range & Cape Tribulation - QLD 4873 has been resolved and all services should now be back to normal. If your service is still not working, please raise a fault. We apologize for the impact the outage had on our customers and thank you for your patience.
Posted Jul 16, 2025 - 08:17 AEST
Update
amaysim is aware of an issue currently affecting services for customers in Alexandra Range & Cape Tribulation - QLD 4873. There is no new information to share since the last update. The teams are working urgently to restore all impacted services as soon as possible. The time required to resolve the situation is currently unknown, but resources are being prioritized to address the issue. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Posted Jul 15, 2025 - 18:19 AEST
Update
amaysim is aware of an issue currently affecting services for customers in Alexandra Range & Cape Tribulation - QLD 4873. There is no new information to share since the last update. The teams are working urgently to restore all impacted services as soon as possible. The time required to resolve the situation is currently unknown, but resources are being prioritized to address the issue. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Posted Jul 15, 2025 - 12:58 AEST
Update
amaysim is aware of an issue currently affecting Mobile – Voice and Internet services for customers in Alexandra Range and Cape Tribulation, QLD 4873. There is no new information since the last update. The teams are working urgently to restore all impacted services as soon as possible. The estimated time for resolution is by business hours on 15th July. Regular updates will be provided as more information becomes available. Apologies are extended for the inconvenience caused to customers.
Posted Jul 15, 2025 - 06:59 AEST
Update
amaysim is aware of an issue currently affecting services for customers in Alexandra Range & Cape Tribulation - QLD 4873. The issue is impacting Mobile – Voice & Internet services. The teams are working urgently to restore all affected services as soon as possible. The time required to resolve the situation is currently unknown, but resources are being prioritized to address the issue. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Posted Jul 15, 2025 - 00:42 AEST
Investigating
amaysim is aware of an outage affecting services for customers in Alexandra Range & Cape Tribulation - QLD 4873. The outage is impacting Mobile Voice and Internet services. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to restore all affected services as soon as possible. Currently, the time required to resolve the issue is unknown, but we are prioritizing resources to address it. We appreciate customers' patience as we work to resolve the situation quickly.