Amaysim can advise that the outage impacting customers in Lake Macquarie - East, Wyong NSW, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Posted Aug 25, 2025 - 13:52 AEST
Update
amaysim is aware of an outage affecting services for customers in Lake Macquarie - East, Wyong, NSW. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the cause and determine which services are affected. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Posted Aug 25, 2025 - 13:13 AEST
Investigating
amaysim is aware of an outage affecting services for customers in Lake Macquarie - East, Wyong, NSW. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services have been affected. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.