Regional Outage in Ipswich Hinterland, Ipswich Inner, QLD

Incident Report for amaysim

Resolved

We are pleased to advise that the outage impacting services in Ipswich Hinterland, Ipswich Inner, QLD has been resolved and all services should now be back to normal.

If your service is still not working, kindly raise a fault.
Posted Dec 25, 2025 - 02:22 AEDT

Update

amaysim is working on restoring an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, Ipswich Inner, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We appreciate your patience as we work to resolve the situation.
We will provide regular updates as more information becomes available.
Posted Dec 25, 2025 - 01:21 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, Ipswich Inner, QLD.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Posted Dec 25, 2025 - 00:42 AEDT