Regional Outage in Bundaberg, QLD

Incident Report for amaysim

Resolved

The outage impacting services in Bundaberg, QLD has been resolved and all services should now be back to normal.

Emergency Call service (000) status: fully operational.

If your service is still not working, please raise a fault.
Posted Nov 04, 2025 - 16:01 AEDT

Update

amaysim is working on restoring an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Bundaberg, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We appreciate your patience as we work to resolve the situation.
Regular updates will be provided as more information becomes available.
Posted Nov 04, 2025 - 11:32 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Under investigation.
Affected area: Bundaberg, QLD.
Cause: Under investigation.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Posted Nov 04, 2025 - 11:11 AEDT