Remote Outage in Alice Springs (0870), Connellan (0873) and Larapinta (Nt) (0875) areas Northern Territory

Incident Report for amaysim

Resolved

The outage affecting services in Alice Springs (0870), Connellan (0873) and Larapinta (NT) (0875) areas Northern Territory has been resolved and all services should now be back to normal.

Emergency Call service (000) status: fully operational.

If your service is still not working, please raise a fault.
Posted Oct 14, 2026 - 16:42 AEDT

Update

There is an ongoing outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Alice Springs (0870), Connellan (0873) and Larapinta (NT) (0875) areas, Northern Territory.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the disruption this is causing and appreciate your patience.
Posted Oct 13, 2026 - 19:23 AEDT

Update

There is an ongoing disruption affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Alice Springs (0870), Connellan (0873) and Larapinta (NT) (0875) areas, Northern Territory.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Posted Oct 13, 2026 - 13:31 AEDT

Update

There is an ongoing disruption affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Alice Springs (0870), Connellan (0873), and Larapinta (NT) (0875) areas in the Northern Territory.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Posted Oct 13, 2026 - 07:51 AEDT

Update

There is an ongoing disruption affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Alice Springs (0870), Connellan (0873), and Larapinta (NT) (0875) areas in the Northern Territory.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Posted Oct 13, 2026 - 02:02 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Alice Springs (0870), Connellan (0873) and Larapinta (NT) (0875) areas, Northern Territory.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Posted Oct 12, 2026 - 20:23 AEDT