Regional Outage in Toowoomba, QLD

Incident Report for amaysim

Resolved

Amaysim can advise that the outage impacting customers in Toowoomba QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Posted Aug 27, 2025 - 18:22 AEST

Investigating

amaysim is aware of an outage affecting services to customers in Toowoomba, QLD due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. The company apologizes for the inconvenience caused to customers. Teams are working urgently to identify the affected services and restore them as soon as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to fix the problem. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Posted Aug 27, 2025 - 14:43 AEST