Regional Network Outage in Southside, QLD

Incident Report for amaysim

Resolved

The outage impacting customers in Southside, QLD has been resolved, and all services should now be back to normal.

We're sorry for the impact the outage had on our customers and thank you for your patience.
Posted Jul 06, 2025 - 03:01 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 05, 2025 - 23:29 AEST

Investigating

We've identified an issue with Mobile Data and Voice in Southside, QLD (Post code 4570). We're currently investigating this as a priority and will update this page when we know more.

We don't know how long it will take to resolve the situation at this stage, but we will update you in the next 6 hours unless a significant development occurs sooner.
Posted Jul 05, 2025 - 21:50 AEST
This incident affected: Mobile.