The outage affecting services in Summerland Point - Gwandalan and Swansea - Caves Beach areas in New South Wales has been resolved. All services should now be back to normal.
If your service is still not working, please raise a fault.
Thank you for your patience.
Posted May 24, 2026 - 13:23 AEST
Update
There is an ongoing outage affecting services:
Affected services: NBN Data. Affected area: Summerland Point - Gwandalan and Swansea - Caves Beach areas, New South Wales. Cause: Resolution efforts are underway in collaboration with external partners. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. amaysim customers will only be able to call Emergency Services if they are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Posted May 24, 2026 - 11:51 AEST
Investigating
amaysim is aware of an outage affecting services:
Affected services: NBN Data. Affected area: Summerland Point - Gwandalan and Swansea - Caves Beach areas, New South Wales. Cause: Resolution efforts are underway in collaboration with external partners. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.