Amaysim can advise that the outage impacting customers in Clarence Valley NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Posted Sep 12, 2025 - 17:51 AEST
Investigating
amaysim is aware of an outage affecting services for customers in Clarence Valley, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. Regular updates will be provided as more information becomes available, and we thank customers for their patience.