Regional Outage in Jimboomba, QLD

Incident Report for amaysim

Update

There is an ongoing outage affecting services with the following details:

Affected services: Mobile Voice and Mobile Data.
Affected area: Jimboomba, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the disruption this is causing and appreciate your patience.
Posted Nov 17, 2025 - 00:42 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Jimboomba, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Posted Nov 16, 2025 - 19:02 AEDT