We are pleased to advise that the outage impacting services in Alice Springs area Northern Territory has been resolved and all services should now be back to normal.
Emergency Call service (000) status: fully operational.
If your service is still not working, please raise a fault.
Posted Oct 14, 2026 - 13:52 AEDT
Update
There is an ongoing outage affecting services as detailed below:
Affected services: NBN Data. Affected area: Alice Springs area, Northern Territory. Cause: Resolution efforts are underway in collaboration with external partners. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience while the issue is being resolved.
Posted Oct 13, 2026 - 19:42 AEDT
Update
There is an ongoing outage affecting services as detailed below:
Affected services: NBN Data. Affected area: Alice Springs area, Northern Territory. Cause: Resolution efforts are underway in collaboration with external partners. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience during this time.
Posted Oct 13, 2026 - 14:03 AEDT
Update
There is an ongoing outage affecting services as detailed below:
Affected services: NBN Data. Affected area: Alice Springs area, Northern Territory. Cause: Resolution efforts are underway in collaboration with external partners. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Posted Oct 13, 2026 - 08:11 AEDT
Update
amaysim is working on restoring an outage affecting services:
Affected services: NBN Data. Affected area: Alice Springs area, Northern Territory. Cause: Resolution efforts are underway in collaboration with external partners. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation. Regular updates will be provided as more information becomes available.
Posted Oct 13, 2026 - 02:31 AEDT
Investigating
amaysim is aware of an outage affecting services:
Affected services: NBN Data. Affected area: East Side (0870) and Gillen (0870) areas, Northern Territory. Cause: Resolution efforts are underway involving external support. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.