Regional Outage in Port Douglas - Daintree, QLD

Incident Report for amaysim

Resolved

Amaysim can advise that the outage impacting customers in Port Douglas - Daintree QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Posted Aug 27, 2025 - 17:02 AEST

Update

amaysim is aware of an outage affecting services for customers in Port Douglas - Daintree, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are affected. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Posted Aug 27, 2025 - 14:41 AEST

Update

amaysim is aware of an outage affecting services for customers in Port Douglas - Daintree, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Posted Aug 27, 2025 - 07:21 AEST

Investigating

amaysim is aware of an outage affecting services for customers in Port Douglas - Daintree, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the resolution timeframe is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Posted Aug 27, 2025 - 01:41 AEST