Remote Outage in Grampians, VIC

Incident Report for amaysim

Resolved

The outage impacting services in Grampians, VIC has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.

Posted Nov 14, 2025 - 12:42 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Grampians, VIC.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.

Posted Nov 14, 2025 - 07:22 AEDT