Affected services: NBN Data. Affected area: Mount Louisa (4814) area, Queensland. Cause: Resolution efforts are underway in collaboration with external partners. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Posted Jul 21, 2026 - 19:41 AEST
Update
There is an ongoing outage affecting services:
Affected services: NBN Data. Affected area: Mount Louisa (4814) area, Queensland. Cause: Resolution efforts are underway in collaboration with external partners. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Posted Jul 21, 2026 - 14:02 AEST
Investigating
amaysim is aware of an outage affecting services:
Affected services: NBN Data. Affected area: Mount Louisa (4814) area Queensland. Cause: Resolution efforts are underway with external support. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.