We are pleased to advise that the outage impacting services in Lachlan Valley, NSW has been resolved. All services should now be back to normal.
The Emergency Call service (000) is fully operational.
If your service is still not working, please raise a fault.
Posted Dec 23, 2025 - 19:11 AEDT
Update
There is an ongoing service disruption due to an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Lachlan Valley, NSW. Cause: Unplanned equipment failure. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service experience and appreciate your patience.
Posted Dec 23, 2025 - 15:22 AEDT
Investigating
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Lachlan Valley, NSW. Cause: Unplanned equipment failure. Emergency Call Service (000): Coverage is currently unavailable due to this outage. Emergency service calls can be made where other mobile provider coverage exists or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Your understanding is appreciated.