Regional Outage in Augusta - Margaret River - Busselton, WA

Incident Report for amaysim

Resolved

amaysim can advise that the outage impacting customers in Augusta - Margaret River - Busselton, WA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Posted Sep 16, 2025 - 20:50 AEST

Identified

amaysim is aware of an outage impacting services to customers in Augusta - Margaret River - Busselton, WA due to Power outages. The outage is impacting Mobile Voice and Mobile Data. We're sorry for the impact this is having on our customers. Our teams are working urgently to confirm which services have been impacted and to restore services as soon as possible. At this stage, we don't know how long it will take to resolve the situation, but we are prioritising our resources to fix the issue. We thank customers for their patience as we work to urgently resolve the situation.
Posted Sep 16, 2025 - 13:18 AEST
This incident affected: Mobile.