Regional Outage in Newhaven (3925) area Victoria, VIC

Incident Report for amaysim

Resolved

The outage affecting services in Newhaven (3925) area Victoria, VIC has been resolved. All services should now be back to normal.

If your service is still not working, please raise a fault.

The Emergency Call service (000) is operational.

Posted Feb 12, 2026 - 03:21 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Newhaven (3925) area Victoria, VIC.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.

Posted Feb 12, 2026 - 01:52 AEDT