We are pleased to advise that the outage impacting services in Karuah (2324) area New South Wales has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Posted Oct 16, 2026 - 15:52 AEDT
Update
There is an ongoing service disruption affecting mobile voice and mobile data services:
Affected services: Mobile Voice and Mobile Data. Affected area: Karuah (2324) area, New South Wales. Cause: Unplanned equipment failure. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
We apologise for the inconvenience this is causing you and appreciate your patience.
Posted Oct 16, 2026 - 15:03 AEDT
Update
There is an ongoing disruption affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data. Affected area: Karuah (2324) area, New South Wales. Cause: Unplanned equipment failure. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
Posted Oct 16, 2026 - 09:22 AEDT
Update
There is an ongoing disruption affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data. Affected area: Karuah (2324) area, New South Wales. Cause: Unplanned equipment failure. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
Posted Oct 16, 2026 - 03:31 AEDT
Investigating
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Karuah (2324) area, New South Wales. Cause: Unplanned equipment failure. Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.