amaysim can advise that the outage impacting customers in Ballidu, Dalwallinu, Kalannie, Petrudor, Pithara, and West Ballidu, WA Postcodes: 6606, 6608, 6609 & 6468, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank you for your patience.
Posted Aug 21, 2025 - 15:28 AEST
Update
amaysim is aware of an outage affecting services to customers in WA due to a power outage. There is no new information since the last update, but it is confirmed that NBN voice and internet services are impacted. The affected services are a result of a commercial power outage. Efforts are being prioritized to deploy generators to the NBN network affected by the power outage. The teams are working urgently to identify impacted services and restore them as soon as possible. Services are expected to be restored by 18:30 AWST. Customers are thanked for their patience while the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Posted Aug 21, 2025 - 09:51 AEST
Update
amaysim is aware of an outage affecting services to customers in WA due to a power outage. There is no new information since the last update, but it is confirmed that NBN - Voice & Internet services are impacted. The teams are working urgently to identify affected services and restore them as soon as possible. Services are expected to be restored by 18:30 AWST. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Posted Aug 21, 2025 - 08:37 AEST
Investigating
amaysim is aware of an outage affecting services for customers in Ballidu, Dalwallinu, Kalannie, Petrudor, Pithara, and West Ballidu, WA (Postcodes: 6606, 6608, 6609 & 6468), caused by a power outage. The outage is impacting nbn voice and internet services. The teams are working urgently to identify the affected services and restore them as soon as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to fix it. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.