The outage impacting services in West Pilbara, WA has been resolved and all services should now be back to normal.
Emergency Call service (000) status: Please note that if your service is still not working, kindly raise a fault.
Posted Dec 03, 2025 - 21:14 AEDT
Update
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: West Pilbara, WA. Cause: Power outages. Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
We appreciate your patience as we work to resolve the situation. We will provide regular updates as more information becomes available.
Posted Dec 03, 2025 - 16:41 AEDT
Update
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data. Affected area: West Pilbara, WA. Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Posted Dec 03, 2025 - 03:01 AEDT
Update
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: West Pilbara, WA. Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on you and appreciate your patience.
Posted Dec 02, 2025 - 21:11 AEDT
Update
There is an ongoing disruption to services due to an outage:
Affected services: Mobile Voice and Mobile Data. Affected area: West Pilbara, WA. Cause: Power outages. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Posted Dec 02, 2025 - 15:22 AEDT
Update
There is an ongoing disruption to services due to an outage:
Affected services: Mobile Voice and Mobile Data. Affected area: West Pilbara, WA. Cause: Power outages. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Posted Dec 02, 2025 - 09:42 AEDT
Investigating
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: West Pilbara, WA. Cause: Power outages. Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.