The outage affecting services in the Gladstone (4680) area of Queensland has been resolved. All services should now be back to normal.
If your service is still not working, please raise a fault.
Posted Oct 19, 2026 - 15:32 AEDT
Update
There is an ongoing outage affecting services with the following details:
Affected services: Mobile Voice and Mobile Data. Affected area: Gladstone (4680) area, Queensland. Cause: Unplanned equipment failure. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Posted Oct 19, 2026 - 11:32 AEDT
Update
There is an ongoing outage affecting services with the following details:
Affected services: Mobile Voice and Mobile Data. Affected area: Gladstone (4680) area, Queensland. Cause: Unplanned equipment failure. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Posted Oct 19, 2026 - 05:42 AEDT
Investigating
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Gladstone (4680) area Queensland. Cause: Unplanned equipment failure. Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.