Remote outage in the BILYANA QLD 4816

Incident Report for amaysim

Resolved

amaysim can advise that the outage impacting customers in BILYANA QLD 4816 has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank you for your patience.

Posted Jul 15, 2025 - 02:39 AEST

Investigating

amaysim is aware of an outage affecting services for customers in BILYANA QLD 4816. The outage is impacting Mobile Voice and Internet. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to restore all affected services as soon as possible. At this stage, the time required to resolve the situation is unknown, but we are prioritizing our resources to fix the issue. We thank customers for their patience as we work to resolve the situation promptly.

Posted Jul 15, 2025 - 02:38 AEST