Regional Outage in Murray and Mallee, SA

Incident Report for amaysim

Resolved

amaysim can advise that the outage impacting customers in Murray and Mallee, SA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Posted Sep 17, 2025 - 17:19 AEST

Identified

amaysim is aware of an outage affecting services for customers in Murray and Mallee, SA. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as soon as possible. Services are expected to be restored by 2025-09-14 19:50:00 AEST. We will provide regular updates as more information becomes available and thank customers for their patience.
Posted Sep 14, 2025 - 19:50 AEST
This incident affected: Mobile.