Regional Outage in Ipswich Hinterland, QLD

Incident Report for amaysim

Resolved

The outage affecting services in Ipswich Hinterland, QLD has been resolved and all services should now be back to normal.

Emergency Call service (000) status: operational.

If your service is still not working, please raise a fault.
Posted Nov 04, 2025 - 07:51 AEDT

Update

There is an ongoing outage affecting services with the following details:

Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the disruption this is causing and appreciate your patience.
Posted Nov 04, 2025 - 04:22 AEDT

Update

There is an ongoing disruption affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this disruption. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the inconvenience this is causing you and appreciate your patience.
Posted Nov 03, 2025 - 22:31 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Posted Nov 03, 2025 - 16:52 AEDT