Regional Outage in Tamworth - Gunnedah and Upper Hunter areas New South Wales

Incident Report for amaysim

Resolved

The outage impacting services in Tamworth - Gunnedah and Upper Hunter areas, New South Wales has been resolved. All services should now be back to normal.

If your service is still not working, please raise a fault.
Posted Apr 28, 2026 - 21:02 AEST

Update

There is an ongoing outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Tamworth - Gunnedah and Upper Hunter areas, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the disruption and appreciate your patience.
Posted Apr 28, 2026 - 18:51 AEST

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Tamworth - Gunnedah and Upper Hunter areas, New South Wales.
Cause: Unplanned equipment failure.

Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Posted Apr 28, 2026 - 13:12 AEST