Amaysim can advise that the outage impacting customers in Bowen Basin - North, Outback - South QLD, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Posted Sep 10, 2025 - 08:32 AEST
Update
amaysim is aware of an outage affecting services to customers in Bowen Basin - North, Outback - South, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway in collaboration with service partners to resolve the situation. The situation is being closely monitored, and updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Posted Sep 10, 2025 - 04:12 AEST
Update
amaysim is aware of an outage affecting services to customers in Bowen Basin - North, Outback - South, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Posted Sep 09, 2025 - 22:31 AEST
Update
amaysim is aware of an outage affecting services to customers in Bowen Basin - North, Outback - South, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. There is no new information since the last update. We apologize for the inconvenience and appreciate your patience. Regular updates will be provided as more information becomes available.
Posted Sep 09, 2025 - 16:40 AEST
Update
amaysim is aware of an outage affecting services to customers in Bowen Basin - North, Outback - South, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Posted Sep 09, 2025 - 11:02 AEST
Investigating
amaysim is aware of an outage affecting services for customers in Bowen Basin - North, QLD. The outage is impacting Mobile Voice and Mobile Data. We are working with our service providers, monitoring the situation closely, and will keep you updated. We apologize for the inconvenience and appreciate your patience. At this stage, the time required to resolve the issue is unknown, but we are actively working with the relevant parties to fix it. Regular updates will be provided as more information becomes available.