The outage impacting services in Denham (6537) and Monkey Mia (6537) areas Western Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Posted May 08, 2026 - 15:22 AEST
Update
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia. Cause: Power outages. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Posted May 08, 2026 - 13:01 AEST
Update
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia. Cause: Power outages. Emergency Call Service (000): Calls to Emergency Services are impacted by this disruption. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
Posted May 08, 2026 - 07:22 AEST
Update
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia. Cause: Power outages. Emergency Call Service (000): Calls to Emergency Services are impacted by this disruption. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
Posted May 08, 2026 - 01:31 AEST
Update
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia. Cause: Power outages. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation. Regular updates will be provided as more information becomes available.
Posted May 07, 2026 - 19:42 AEST
Update
We are sorry that services are still disrupted by an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia. Cause: Unplanned equipment failure. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the inconvenience this is causing and appreciate your patience.
Posted May 07, 2026 - 19:01 AEST
Investigating
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Denham (6537) and Monkey Mia (6537) areas, Western Australia. Cause: Unplanned equipment failure. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.