Remote Outage in Outback - South, QLD

Incident Report for amaysim

Resolved

Amaysim can advise that the outage impacting customers in Outback - South QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Posted Sep 07, 2025 - 15:32 AEST

Update

amaysim is aware of an outage affecting services to customers in Outback - South, QLD due to power outages. There is no new information to share since the last update, but it is confirmed that Mobile Voice and Mobile Data services are impacted. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Posted Sep 07, 2025 - 10:52 AEST

Investigating

amaysim is aware of an outage affecting services to customers in Outback - South, QLD due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Posted Sep 07, 2025 - 05:03 AEST