We are pleased to advise that the outage impacting services in The Dawn (4570) area Queensland has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, kindly raise a fault.
Posted Mar 27, 2026 - 14:22 AEDT
Update
There is an ongoing outage affecting services with the following details:
Affected services: Mobile Voice and Mobile Data. Affected area: The Dawn (4570) area, Queensland. Cause: Unplanned equipment failure. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Posted Mar 27, 2026 - 01:22 AEDT
Update
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: The Dawn (4570) area, Queensland. Cause: Unplanned equipment failure. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Posted Mar 26, 2026 - 01:31 AEDT
Update
There is an ongoing outage affecting services with the following details:
Affected services: Mobile Voice and Mobile Data. Affected area: The Dawn (4570) area, Queensland. Cause: Unplanned equipment failure. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Posted Mar 26, 2026 - 00:31 AEDT
Update
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: The Dawn (4570) area, Queensland. Cause: Unplanned equipment failure. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation. Regular updates will be provided as more information becomes available.
Posted Mar 25, 2026 - 18:42 AEDT
Investigating
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: The Dawn (4570) area, Queensland. Cause: Unplanned equipment failure. Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.