Remote Outage in Gascoyne, WA

Incident Report for amaysim

Resolved

Amaysim can advise that the outage impacting customers in Gascoyne WA has been resolved and all services should now be back to normal. If your service is still not working, please raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Posted Aug 25, 2025 - 18:32 AEST

Update

amaysim is aware of an outage affecting services to customers in Gascoyne, WA. The issue is impacting Mobile Voice and Mobile Data. The situation is being closely monitored and efforts are underway to resolve it. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Posted Aug 24, 2025 - 20:22 AEST

Update

amaysim is aware of an outage impacting services to customers in Gascoyne, WA. The issue is affecting Mobile Voice and Mobile Data. The situation is being closely monitored and efforts are underway to resolve it. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Posted Aug 24, 2025 - 14:32 AEST

Update

amaysim is aware of an outage impacting services to customers in Gascoyne, WA. The issue is affecting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Posted Aug 24, 2025 - 08:52 AEST

Update

amaysim is aware of an outage affecting services to customers in Gascoyne, WA. The issue is impacting Mobile Voice and Mobile Data. The situation is being closely monitored and efforts are underway to resolve it. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Posted Aug 24, 2025 - 03:02 AEST

Update

amaysim is aware of an outage impacting services to customers in Gascoyne, WA. The outage is affecting Mobile Voice and Mobile Data. We are working with the service provider, monitoring the situation closely, and will keep you updated. We're sorry for the impact this is having and thank you for your patience. Services are expected to be restored by 2025-08-23 23:30:00 AEST. We will provide regular updates as more information becomes available.
Posted Aug 23, 2025 - 21:22 AEST

Investigating

amaysim is aware of an outage affecting services to customers in Gascoyne, WA. The outage is currently under investigation. Teams are working urgently to identify the cause and determine which services have been impacted. Efforts are focused on restoring services as soon as possible. At this time, the duration of the resolution is unknown, but resources are being prioritized to address the issue. Regular updates will be provided as more information becomes available. Customers are thanked for their patience.
Posted Aug 23, 2025 - 20:23 AEST