Regional Outage in Homebush QLD 4740

Incident Report for amaysim

Resolved

Amaysim can advise that the outage impacting customers in Homebush QLD 4740 has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank you for your patience.
Posted Jul 17, 2025 - 08:36 AEST

Update

amaysim is aware of an outage currently impacting services to customers in Homebush QLD 4740 due to a power outage. The outage is affecting Mobile – Voice & Internet services. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to restore all impacted services as soon as possible. We estimate services will be back by the revised time of 8:00 AEST. We thank customers for their patience as we work to resolve the situation quickly.
Posted Jul 17, 2025 - 07:40 AEST

Update

amaysim is aware of an outage currently impacting services to customers in Homebush QLD 4740 due to a power outage. The outage is affecting Mobile – Voice & Internet services. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to restore all impacted services as soon as possible. We estimate services will be back by 7:00 AEST. We thank customers for their patience as we work to resolve the situation quickly.
Posted Jul 17, 2025 - 06:25 AEST

Investigating

amaysim is aware of an outage currently impacting services to customers in Homebush QLD 4740 due to a power loss in the area. The outage is affecting Mobile – Voice & Internet services. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to restore all affected services as soon as possible. At this stage, the time required to resolve the situation is unknown, but we are prioritizing our resources to address the issue. We thank customers for their patience as we work to resolve the situation promptly.
Posted Jul 17, 2025 - 00:00 AEST