Remote Outage in Cleveland - Stradbroke, QLD

Incident Report for amaysim

Resolved

We are pleased to advise that the outage impacting services in Cleveland - Stradbroke, QLD has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.

Posted Jan 01, 2026 - 05:01 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Cleveland - Stradbroke, QLD.
Cause: Power outages.
Emergency Call Service (000): Coverage is currently unavailable due to this outage. Emergency calls can be made where other mobile provider coverage exists or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.

Posted Jan 01, 2026 - 01:32 AEDT