Remote Outage in Redcliffe, QLD

Incident Report for amaysim

Resolved

Amaysim can advise that the outage impacting customers in Redcliffe QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.

Posted Aug 26, 2025 - 15:42 AEST

Investigating

amaysim is aware of an outage affecting services for customers in Redcliffe, QLD. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services have been affected. Efforts are underway to restore services as quickly as possible. Services are expected to be back up and running by 2025-08-26 21:57:17 AEST. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.

Posted Aug 26, 2025 - 15:02 AEST