Remote Outage in Corindi Beach Central, NSW

Incident Report for amaysim

Resolved

The outage impacting customers in Corindi Beach Central, NSW has been resolved and all services should now be back to normal.

We're sorry for the impact the outage had on our customers and thank you for your patience.
Posted Jul 10, 2025 - 12:17 AEST

Update

We have no new information to share with customers since our last update.

We are continuing to work on a fix for this issue.

Estimated time of recovery is unknown at this stage, but we will update you in 6 hours unless a significant development occurs sooner.
Posted Jul 10, 2025 - 07:03 AEST

Identified

The teams have confirmed that this outage is related to a power issue and have mobilised required resources. We're sorry for the impact this is having on our customers.
Our teams are working urgently to confirm the cause, and which services have been impacted.
We are doing everything we can to restore services as soon as possible.
At this stage, we don't know how long it will take to resolve the situation, but we are prioritising our resources to fix the issue. We will provide regular updates as more information becomes available and thank customers for their patience.
Posted Jul 10, 2025 - 01:01 AEST

Investigating

We've identified an issue with Mobile Data and Voice in Corindi Beach Central NSW. We're currently investigating this as a priority and will update this page when we know more.

We don't know how long it will take to resolve the situation at this stage, but we will update you in the next 6 hours unless a significant development occurs sooner.
Posted Jul 09, 2025 - 19:10 AEST
This incident affected: Mobile.