Remote Outage in Taroom (4420) and Wandoan (4419) areas Queensland

Incident Report for amaysim

Resolved

We are pleased to advise that the outage impacting services in Taroom (4420) and Wandoan (4419) areas Queensland has been resolved. All services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Posted Apr 11, 2026 - 01:02 AEST

Update

There is an ongoing outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Taroom (4420) and Wandoan (4419) areas, Queensland.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Posted Apr 10, 2026 - 23:31 AEST

Update

There is an ongoing outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Taroom (4420) and Wandoan (4419) areas, Queensland.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Posted Apr 10, 2026 - 17:41 AEST

Update

amaysim is working on restoring an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Taroom (4420) and Wandoan (4419) areas, Queensland.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Posted Apr 10, 2026 - 12:02 AEST

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Taroom (4420) and Wandoan (4419) areas, Queensland.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Posted Apr 10, 2026 - 10:03 AEST