Amaysim can advise that the outage impacting customers in Kiama - Shellharbour NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Posted Aug 28, 2025 - 14:32 AEST
Investigating
amaysim is aware of an outage affecting services for customers in Kiama - Shellharbour, NSW due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify the affected services and restore them as soon as possible. Currently, the time required to resolve the issue is unknown, but we are prioritizing resources to address it. We appreciate customers' patience and will provide regular updates as more information becomes available.