Remote Outage in Bathurst region, NSW, 2795, 2786, 2790, 2787, 2785, 2758, 2847, 2845

Incident Report for amaysim

Resolved

This incident has been resolved.

Posted Nov 16, 2025 - 01:58 AEDT

Update

The outage impacting amaysim customers in the Bathurst region, NSW, including postcodes 2795, 2786, 2790, 2787, 2785, 2758, 2847, and 2845, has been resolved and all services should now be back to normal.

If your service is still not working, please raise a fault.

Thank you for your patience during this time.

Posted Nov 15, 2025 - 22:35 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: NBN - Voice & Internet.
Affected area: Bathurst region, NSW, 2795, 2786, 2790, 2787, 2785, 2758, 2847, 2845.
Cause: Under investigation.
Emergency Call Service (000): Under investigation.

Our teams are actively working to restore the services as a priority. We will keep you informed with the progress.

Posted Nov 15, 2025 - 17:35 AEDT