We are pleased to advise that the outage impacting services in Cardwell (4849) area Queensland, QLD has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational. If your service is still not working, please raise a fault.
Posted Feb 16, 2026 - 15:21 AEDT
Update
There is an ongoing disruption affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data. Affected area: Cardwell (4849) area, Queensland, QLD. Cause: Unplanned equipment failure. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Posted Feb 16, 2026 - 11:51 AEDT
Update
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data. Affected area: Cardwell (4849) area, Queensland, QLD. Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has lost coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing you and appreciate your patience.
Posted Feb 15, 2026 - 12:01 AEDT
Update
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data. Affected area: Cardwell (4849) area, Queensland, QLD. Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has lost coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing you and appreciate your patience.
Posted Feb 15, 2026 - 06:22 AEDT
Update
There is an ongoing disruption affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data. Affected area: Cardwell (4849) area, Queensland, QLD. Cause: Unplanned equipment failure. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service experience and appreciate your patience.
Posted Feb 15, 2026 - 00:31 AEDT
Update
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Cardwell (4849) area Queensland, QLD. Cause: Unplanned equipment failure. Emergency Call Service (000): There is loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Posted Feb 14, 2026 - 18:41 AEDT
Update
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Cardwell (4849) area, Queensland, QLD. Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Posted Feb 14, 2026 - 15:01 AEDT
Investigating
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Cardwell (4849) area Queensland, QLD. Cause: Power outages. Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.