amaysim can advise that the outage impacting customers in Cairns - North QLD, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Posted Sep 15, 2025 - 20:50 AEST
Update
amaysim is aware of an outage affecting services to customers in Cairns - North, QLD due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Posted Sep 14, 2025 - 07:21 AEST
Update
amaysim is aware of an outage affecting services for customers in Cairns - North, QLD. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services are affected. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Posted Sep 14, 2025 - 00:41 AEST
Update
amaysim is aware of an outage affecting services for customers in Cairns - North, QLD. There is no new information since the last update, but the issue is impacting Mobile Voice and Mobile Data services. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are affected. Updates will be provided regularly as more information becomes available, and customers are thanked for their patience during this time.
Posted Sep 13, 2025 - 21:31 AEST
Update
amaysim is aware of an outage affecting services for customers in Cairns - North, QLD. There is no new information since the last update, but the issue is impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the cause and determine which services are affected. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Posted Sep 13, 2025 - 15:41 AEST
Update
amaysim is aware of an outage affecting services for customers in Cairns - North, QLD. There is no new information since the last update, but the issue is impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the cause and determine which services are affected. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Posted Sep 13, 2025 - 10:02 AEST
Investigating
amaysim is aware of an outage affecting services for customers in Cairns - North, QLD. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services are affected. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.