Regional Outage in Wanneroo, WA

Incident Report for amaysim

Resolved

We are pleased to advise that the outage impacting services in Wanneroo, WA has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.

Posted Nov 06, 2025 - 19:31 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Wanneroo, WA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.

Posted Nov 06, 2025 - 15:32 AEDT