We are pleased to advise that the outage impacting services in Thredbo Village (2625) area New South Wales has been resolved and all services should now be back to normal.
The status of the Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Posted Apr 05, 2026 - 16:42 AEST
Update
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Thredbo Village (2625) area, New South Wales. Cause: Collaboration with an external provider to resolve the issue. Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency calls can be made where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience during this time.
Posted Apr 05, 2026 - 11:52 AEST
Investigating
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Thredbo Village (2625) area, New South Wales. Cause: Collaborating with a service provider to resolve the issue. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.