The outage affecting services in Armadale and Serpentine - Jarrahdale areas, Western Australia, WA has been resolved. All services should now be back to normal.
If your service is still not working, please raise a fault.
Posted Feb 19, 2026 - 09:12 AEDT
Update
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Armadale and Serpentine - Jarrahdale areas, Western Australia. Cause: Underground fibre break. Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience. If your Emergency Call service is still not working, please raise a fault.
Posted Feb 19, 2026 - 03:41 AEDT
Investigating
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data. Affected area: Armadale and Serpentine - Jarrahdale areas, Western Australia, WA. Cause: Underground fibre break.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.