Amaysim can advise that the outage impacting customers in Bowen Basin - North QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Posted Aug 28, 2025 - 18:11 AEST
Update
amaysim is aware of an outage affecting services to customers in Bowen Basin - North, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been affected. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Posted Aug 28, 2025 - 16:01 AEST
Investigating
amaysim is aware of an outage affecting services for customers in Bowen Basin - North, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the resolution timeframe is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.