Regional Outage in Lennox Head (2478) area New South Wales

Incident Report for amaysim

Resolved

We are pleased to advise that the outage impacting services in Lennox Head (2478) area New South Wales has been resolved and all services should now be back to normal.

The Emergency Call service (000) status is operational.

If your service is still not working, please raise a fault.
Posted Apr 13, 2026 - 12:32 AEST

Update

There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the disruption this is causing and appreciate your patience.
Posted Apr 13, 2026 - 08:01 AEST

Update

There is an ongoing outage affecting services with details as follows:

Affected services: Mobile Voice and Mobile Data.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Posted Apr 13, 2026 - 02:11 AEST

Investigating

amaysim is aware of an outage affecting services:

Affected services: Under investigation.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Posted Apr 12, 2026 - 20:21 AEST