Regional Network Outage in Kangaroo Flat, VIC

Incident Report for amaysim

Resolved

The outage impacting customers in Kangaroo Flat VIC has been resolved, and all services should now be back to normal.

We're sorry for the impact the outage had on our customers and thank you for your patience.
Posted Jul 07, 2025 - 13:04 AEST

Update

We can confirm that the site in Kangaroo Flat VIC is now up and stable.
The teams are actively monitoring the service to ensure continued stability.
We will continue to provide regular updates as new information becomes available.
Thank you for your patience and understanding.
Posted Jul 07, 2025 - 10:23 AEST

Update

We can confirm that the site in Kangaroo Flat VIC is now up and stable.
The teams are actively monitoring the service to ensure continued stability.
We will continue to provide regular updates as new information becomes available.
Thank you for your patience and understanding.
Posted Jul 06, 2025 - 22:12 AEST

Update

We can confirm that the site in Kangaroo Flat VIC is now up and stable.
The teams are actively monitoring the service to ensure continued stability.
We will continue to provide regular updates as new information becomes available.
Thank you for your patience and understanding.
Posted Jul 06, 2025 - 16:36 AEST

Update

We can confirm that the site in Kangaroo Flat VIC is now up and stable.
The teams are actively monitoring the service to ensure continued stability.
We will continue to provide regular updates as new information becomes available.
Thank you for your patience and understanding.
Posted Jul 06, 2025 - 10:54 AEST

Update

We are continuing to work on a fix for this issue.
Posted Jul 06, 2025 - 10:53 AEST

Update

We can confirm that the site in Kangaroo Flat VIC is now up and stable.
The teams are actively monitoring the service to ensure continued stability.
We will continue to provide regular updates as new information becomes available.
Thank you for your patience and understanding.
Posted Jul 06, 2025 - 10:53 AEST

Update

We have no new information to share with customers since our last update.

We are continuing to work on a fix for this issue.

Estimated time of recovery is unknown at this stage, but we will update you in 6 hours unless a significant development occurs sooner.
Posted Jul 06, 2025 - 04:28 AEST

Identified

We've identified an issue with Mobile Data and Voice in Kangaroo Flat, VIC (Post code 3555). We're currently investigating this as a priority and will update this page when we know more.

We don't know how long it will take to resolve the situation at this stage, but we will update you in the next 6 hours unless a significant development occurs sooner.
Posted Jul 05, 2025 - 23:33 AEST
This incident affected: Mobile.