Remote Outage in Bowen Basin - North, Central Highlands (Qld), QLD

Incident Report for amaysim

Resolved

We are pleased to advise that the outage impacting services in Bowen Basin - North, Central Highlands (Qld), QLD has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.

Posted Jan 06, 2026 - 10:02 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Bowen Basin - North, Central Highlands (Qld), QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.

Posted Jan 06, 2026 - 03:41 AEDT