Regional Outage in Cleveland - Stradbroke, QLD

Incident Report for amaysim

Identified

amaysim is aware of an outage impacting services to customers in Cleveland - Stradbroke, QLD due to Unplanned Equipment failure. The outage is impacting Mobile Voice and Mobile Data. We're sorry for the impact this is having on our customers. Our teams are working urgently to confirm which services have been impacted and to restore services as soon as possible. At this stage, we don't know how long it will take to resolve the situation, but we are prioritising our resources to fix the issue. We thank customers for their patience as we work to urgently resolve the situation.

Posted Sep 15, 2025 - 22:04 AEST

This incident affects: Mobile.