Regional Outage in West Coast, South Australia - 5680

Incident Report for amaysim

Resolved

We are pleased to advise that the outage impacting services in West Coast, South Australia has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Posted Dec 18, 2025 - 19:02 AEDT

Update

The outage impacting services in West Coast, South Australia has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Posted Dec 18, 2025 - 19:00 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: NBN - Voice & Internet.
Affected area: West Coast, South Australia.
Cause: Under investigation.
Emergency Call Service (000): Under investigation.

Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Your understanding is appreciated.
Posted Dec 18, 2025 - 16:08 AEDT